Privacy Policy

Introduction

This Privacy Policy outlines how RESURGING GREENOVABLES PRIVATE LIMITED ("we, our, us") collects, uses, shares, and protects your data on our website https://vanraav.com/ (Platform).

You can browse parts of the Platform without registering. Our services are India-only, with data stored and processed in India.

By using the Platform, you agree to this Privacy Policy, Terms of Use, and Indian data protection laws. Do not use the Platform if you disagree.

Data Collection

We collect personal data when you use our Platform or interact with us.

Data includes name, date of birth, address, phone number, email, or ID/address proof.

With consent, we may collect sensitive data like bank details or biometric information for specific features.

You can opt not to provide data by avoiding certain services or features.

We track behavior and preferences, analyzed anonymously.

Transaction data from the Platform or third-party partners is collected.

Third-party partners’ privacy policies apply when they collect your data directly. We’re not responsible for their practices.

Never share sensitive data like card PINs or passwords if requested by anyone claiming to be us. Report such incidents to law enforcement.

Data Usage

We use your data to provide requested services.

Data may be used for marketing, with an opt-out option.

We use data to assist partners, enhance experience, resolve disputes, troubleshoot, inform about offers, customize services, prevent fraud, enforce terms, and conduct research.

Lack of permission may limit access to services.

Data Sharing

We share data within our group entities and affiliates for service provision.

Affiliates may market to you unless you opt out.

Data may be shared with third parties like sellers, logistics, or payment providers to deliver services.

We disclose data to comply with laws, enforce agreements, or prevent fraud.

Data may be shared with authorities or rights owners to enforce terms, respond to claims, or protect users and the public.

Security Measures

We use reasonable security practices to protect your data from unauthorized access or loss.

We secure account access, but data transmission online isn’t fully secure.

Users accept inherent risks of internet data transmission.

You’re responsible for protecting your login and password.

Data Deletion and Retention

Delete your account via Platform settings, losing all related data.

Contact us for deletion assistance; delays may occur due to pending issues.

We retain data only as needed for its purpose or as required by law.

Data may be kept to prevent fraud or for legitimate purposes, anonymized for research.

Your Rights

Access, rectify, or update your data via Platform functionalities.

Consent

Using the Platform means you consent to data collection, use, and sharing per this Policy.

You confirm authority to share others’ data if provided.

You consent to contact via SMS, calls, or emails by us or partners.

Withdraw consent by emailing the Grievance Officer, but withdrawal isn’t retrospective and may limit services.

Policy Changes

We may update this Privacy Policy and notify you of significant changes as required by law.

Check periodically for updates.