Refund and Cancellation Policy

Refund and Cancellation Policy

Cancellations are considered only if requested within 10 days of placing the order.

Cancellations may not be accepted if the order has been sent to sellers/merchants or is out for delivery.

If cancellation is not possible, you may reject the product at the doorstep.

Perishable Items

No cancellations are accepted for perishable items like flowers or eatables.

Refunds or replacements are possible if you prove the delivered product’s quality is poor.

Damaged or Defective Items

Report damaged or defective items to our customer service team within 10 days of receipt.

Requests are processed after the seller/merchant verifies the issue.

Non-Conforming Products

If the product does not match the description or expectations, notify customer service within 10 days of receipt.

Our customer service team will review and decide on your complaint.

Warranty Issues

For products with manufacturer warranties, refer issues directly to the manufacturer.

Refund Process

Approved refunds by RESURGING GREENOVABLES PRIVATE LIMITED are processed to your original payment method within 3 days.